Dear customers! In the past, we used to show all the costs we incurred for shipping, such as postage, packaging materials or any fees, in great detail and transparently and passed them on to you without any surcharges. Due to the current legislation for online shops, we are no longer able to do this because of the complicated calculation parameters and unfortunately have to work with a non-transparent flat rate for shipping costs. Nevertheless, we endeavour to only pass on in this flat rate the costs that we have to bear ourselves. We refuse to increase the prices of our goods because of this, as other shops do. Thank you for your understanding.
IMPORTANT NOTE: Please contact us BEFORE ordering through email to firstname.lastname@example.org. Then we can review your concrete shipping costs individually. In most cases we're able to reduce them, compared to the overall rate.
Our shipping costs include the following positions: Postal charges incl. worldwide tracking, shipping assurance, package materials, accounting, shipping and customs documents, post office delivery and overall handling.
The shipping costs given below refer to a standard guitar shipment. Smaller orders, e.g. of spare parts, can be sent uninsured and without tracking at a lower postage rate on request. Please feel free to contact us if you would like this.
All additional costs that may be incurred outside the EU, such as taxes or customs duties, must always be paid locally by the customer. Unfortunately, due to the complexity of the subject, we cannot give you any information about their amount.
Shipping costs inside Germany = 18,99 Euro
Shipping with DHL maximum 10 kg incl. assurance up to 2.500 Euro and tracking.
Shipping costs for EU-countries = 39,99 Euro
Maximum 10 kg and 120 x 60 x 30 cm, delivery with DHL as Paket International, assured up to 1.000 Euros, incl. tracking, if target countries offer that service. No tax declaration necessary.
Valid for the following countries:
Belgium / Bulgaria / Denmark without Faroe Islands and Greenland / Estonia / Finland without Eland Islands / France without oversee regions / Greece without Mount Athos / Ireland / Italy without Livigno and Campione d’Italia / Croatia / Latvia / Lithuania / Luxembourg / Malta / Monaco / Netherlands without non European regions / Austria / Poland / Portugal / Rumania / Sweden / Slovakia / Slovenia / Spain without Canaries, Ceuta and Melilla / Czech Republic / Hungary / Cyprus without northern region.
Shipping costs for non EU-countries in Europe = 69,99 Euro
Maximum 10 kg and 120 x 60 x 30 cm, delivery with DHL as Paket International, assured up to 1.000 Euros, incl. tracking, if target countries offer that service.
Valid for the following countries:
Eland Islands (Finland) / Andorra / Albania / Belarus / Mount Athos (Greece) / Bosnia-Herzegovina / Campione d'Italia (Italy) / Ceuta (Spain) / Faroe Islands (Denmark) / Georgian Republic / Gibraltar (UK) / Greenland (Denmark) / Iceland / Channel Islands (UK) / Canaries (Spain) / Kosovo / Liechtenstein / Livigno (Italy) / Mazedonia / Melilla (Spain) / Moldavia / Montenegro / Norway / Russian Federation / Switzerland / San Marino / Serbia / Turkey / Ukraine / United Kingdom / Vatican / Cyprus (northern region).
Shipping costs USA/Canada = 129,99 Euro
Maximum 10 kg and 120 x 60 x 30 cm, delivery with DHL as Paket International, assured up to 1.000 Euros, incl. tracking, Premium Service and air freight.
Shipping costs world = 169,99 Euro
Maximum 10 kg and 120 x 60 x 30 cm, Delivery with DHL as Paket International, assured up to 1.000 Euros, incl. tracking, if target countries offer that service.
E.g. valid for the following countries:
Egypt / Algeria / Armenia / Australia / Azerbaijan / Israel / Jordan / Kazakhstan / Lebanon / Libya / Morocco / New Zealand / Palestinian Region / St. Pierre and Miquelon (France) / Syria / Tunisia / USA.
Status: September 2021